Customer Feedback and Reviews


Leaving your feedback helps us to improve our services


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How was the booking and billing process for you? Please select from the drop-down below

How was the environment for your meeting including room layout and the facilities?

How would you rate the food?

How would you rate the service you received?

How would you rate the Concept staff?

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Read our customer reviews

“Great venue, great staff and great food! Will be back soon!” January 2017


“Excellent food, very tasty. Served by staff who smiled. Well done- would come again! ” November 2016


“The best food on a training course ever! Loved the cauliflower rice! Thanks so much” November 2016


“Thank you for the most amazing lunch. We always love the food and tendencies of the staff here. Today you have looked after us so well. Looking forward to our next visit and your chocolate cola cake” October 2016


“The best meeting venue in town! Top lunches and cakes and great staff” October 2016


“Very welcoming and friendly staff as always- a refreshing change. Lovely food and delicious cakes” September 2016


“A very successful meeting, thank you. All the delegates fed back that your staff were very welcoming and helpful, the food was lovely and there was plenty of it. Everyone particularly enjoyed the free flowing coffee and the homemade cakes. We will definitely use you again. ” June 2016


“As usual, welcoming staff and good food. It’s why we keep coming back!” June 2016


“My team and I have always found the Concept Centre to be a good place for meetings due to its location, facilities, price and the pleasant attitude of all of your staff.  The food is also always good, which helps break up the day and sustain us for the afternoon session”. June 2014


“The venue is a great location close the station, staff are super attentive, they all clearly enjoy working there and work hard to make all the little details work smoothly for you and of course the food is delicious!”. June 2014